Purchase information
VAT & customs information:
Orders under £135: VAT is included in the price and you will not be charged any VAT or customs charges when you receive the package.
Orders over £135: VAT is deducted from the price at checkout, and must be paid by the recipient when the package is received. Customs charges/handling fees may apply. We recommend to place multiple orders if you order exceeds £135.
100 days return policy
Get your money back or exchange item within 100 days after your purchase.
5 year warranty
We offer a five-year warranty on all products across our entire range.
Personal customer service
We respond to emails super fast. We believe in great customer care and returning customers.
Royal Mail shipping: £2.99 - Free over £39.00
Traceable package. Delivery time 4-6 weekdays.
UPS Express Saver Access Point: £12.99
Delivery to the nearest UPS Access Point within 2-4 weekdays.
UPS Express Saver Home Delivery: £14.99
Delivery to your home address or workplace within 2-4 weekdays.